Support is only offer for bugs and small tips. If you see a bug or are curious about a really simple style tweak, we will do our best to answer your query, but please note that themes are purchased as-is and any feature which isn’t advertised by us is considered a custom request.
We do not offer assistance for third party plugins, theme setup (installation), or bugs caused by custom work done by anyone else than us.
We answer to your queries Monday through Friday, but please allow up to 24hrs for your ticket to be reviewed & responded to.
If you have not seen a reply from us within 24 hours please check your junk/spam folder. Once you find the email be sure to add shopify-support@codem.com as a safe sender, so future replies go to your inbox.
